Please read these terms and conditions which apply to the provision of my

professional services. By making an appointment, you are agreeing to the

following terms and conditions. If you are unable or unwilling to agree to

these terms and conditions, then you should not book an appointment or

continue with your course of therapy.

FREE INITIAL CONSULTATION

You may be offered a free 45 minutes online initial consultation – booked

via Calendly. No therapy will be provided during the consultation.

The purpose of this initial consultation is to discuss your issue and

potential course of program. During these calls, estimates of the number of

sessions required to deal with your presenting issue are given on the basis

of the information presented at that time. Estimates are only rough

guidelines and are subject to change.

BOOKING & PAYMENT

In-person sessions and online sessions: The balance of the fee is due at

least 24 hours prior to the first session. No refunds will be issued for

cancellations within 24 hours of the session appointment.

Where payment is not received 24 hours before your session, the session

will be cancelled and may be offered to someone else. It is your

responsibility to pay the session fees before each scheduled session in

order to confirm the appointment booking.

CANCELLATION, RESCHEDULING & REFUNDS

Cancellation & rescheduling

If you need to cancel or re-schedule a session, please provide as much

notice as possible. Notification must be made via email or phone call at

least 24 hours prior to an in-person or an online session.

Refunds

No refunds will be issued for cancellations within 24 hours of in-person or

online sessions.

Session fees are for my time and professional expertise and are not a

guarantee of a successful outcome. Therefore, no refunds will be given for

any sessions where you have attended and paid for the session.

When a programm has been booked and paid for in advance, if you choose

to discontinue your process before attending all the sessions, a pro rata

refund will be issued after deduction of the full standard session fee for any

sessions you have attended.

Session Fees

All professional fees will be disclosed to you prior to booking. My

professional fees are subject to review and may increase from time to time.

You will always receive confirmation of the professional fees before

booking.

Payment Methods

All professional fees will be disclosed to you prior to booking. My

professional fees are subject to review and may increase from time to time.

You will always receive confirmation of the professional fees before

booking.

Payment Methods

Payment may be made online via TWINT, bank transfer or PAYPAL™.

CONTACT BETWEEN SESSIONS

Any contact between sessions will be by telephone, WhatsApp or email

during office hours only (8 am to 5 pm). Any messages received outside of

these hours will be dealt with during office hours only.

MEDICAL OR PSYCHOLOGICAL CONDITIONS

I may ask questions about your medical history to establish any contraindications

to treatment. This will also help to assess whether your health is

affecting (or being affected by) the therapeutic goals you wish to achieve.

Please update me of any medical changes during your course of therapy, or

if you are returning to therapy after a period of absence.

If you are receiving care or treatment from any medical, healthcare or

therapy practitioner, e.g. GP, Psychologist, Psychiatrist or Counsellor, you

may be asked to seek their permission before any program sessions can

commence.

Please note that I will be unable to offer my professional services if you

suffer from epilepsy or any form of psychosis.

AGE RESTRICTIONS

You must be at least 18 years old to participate in online sessions and if

you are under 18 years old, a parent or guardian needs to approve the

online session or will be notified for a in-person session prior to the

appointment.

ATTENDING YOUR SESSIONS

Please ensure that you are available at your session start time. If you are

running late, please let me know as soon as possible. I will do my best to

make a full session available, however, as the ability to do this will depend

on bookings after your session, this cannot be guaranteed.

HYPNOTHERAPY RECORDINGS

Hypnotherapy recordings should not be listened to whilst driving, operating

machinery or undertaking any other activity where concentration is

required. Any recording provided is for your personal use only and must not

be shared, lent, copied or sold under any circumstances.

OUTCOME OF SESSIONS

The agreement to work on the issues presented by you in no way implies or

guarantees the resolution of your presenting issue(s). No outcome can or

will be guaranteed. However, I will always endeavour to use my best efforts

and skills to work towards your goals and intended outcomes.

STANDARDS OF BEHAVIOUR

During the course of any program sessions, I will treat you with respect and

not abuse the trust you place in me. I will use best practice at all times in

our mutual interest. In return, you undertake not to harm yourself, or any

other person, including me, or any property belonging to either me or any

other person.

You agree not to attend sessions under the influence of alcohol or

recreational drugs, except those medications which have been prescribed

by your doctor. If you do attend any sessions under the influence of alcohol

or recreational drugs, or demonstrate violent or abusive behaviour, I will

cancel the session and may refuse to see you for any further sessions

without refunding any payment already made.

CONFIDENTIALITY

All contact, including sessions, telephone conversations and emails, will be

conducted in confidence and may be recorded. Prior to any recording, your

agreement will be sought. All recordings, conversations and notes will

remain confidential, except in the following circumstances:

1. Where you give permission for confidentiality to be broken

2. Where I am compelled by a court of law

3. Where the information is of a nature that confidentiality cannot

be maintained, for example:

 The possibility of harm to yourself or others exists

 In cases of fraud or crime

 When minors (under 18 years old) are involved

4. Where a referring GP or other healthcare professional requires a report. A

copy of the report will be available on

LIABILITY & INDEMNITY

Under no circumstances will Sascha Inderbitzin be liable for any damages,

including without limitation, direct, indirect, incidental, special, punitive,

consequential, or other damages (including without limitation lost profits,

lost revenues, or similar economic loss), whether in contract, tort, or

otherwise, arising out of the advice or information provided to you during

professional services provided by a Sascha Inderbitzin In addition, you

agree to defend, indemnify, and hold Sascha Inderbitzin harmless from and

against any and all claims, losses, liabilities, damages and expenses

(including legal fees) arising out of your participation in the professional

services.

GOVERNING LAW

These terms and conditions and any other matters arising out of or in

relation to these terms, shall be governed by and construed in accordance

with the laws of Switzerland. You agree to submit to the exclusive

jurisdiction of the Swiss courts to settle any dispute which may arise out of

or in connection with these terms and conditions.

TERMS AND CONDITIONS UPDATES

These terms and conditions are subject to revisions without notice. Please

familiarise yourself with any amendments if you have re-started therapy

with me after a long period of absence.

DATA PROTECTION

For my services, your personal data is collected, processed, used and

stored in accordance with the following privacy policy By booking an

appointment, you signify your acceptance of this Privacy Policy. If you do

not agree to this policy, please do not book an appointment. The terms of

this Privacy Policy may change from time to time without prior notice to

you, so please check my website periodically for any changes.

CONCERNS & COMPLAINTS

If you have a concern or complaint regarding your program, please discuss

this with myself in the first instance and I will endeavour to resolve the

issue.

STATEMENTS OF UNDERSTANDING

By signing the Client Agreement, you agree to abide by the terms and

conditions of the Client Agreement. You also agree with the statements

below:

I confirm that I have been advised by Sascha Inderbitzin of the scope of the

program that she provides and give my full consent to receiving program

sessions from Sascha Inderbitzin.

I understand that results may vary from person to person and the

agreement by Sascha Inderbitzin to work on the issues or problems

presented by me, using whatever program are appropriate to my situation,

in no way implies or guarantees the resolution of any presenting problems

or issues.

I understand that hypnotherapy or any other therapy or information

provided by Sascha Inderbitzin either in person or via telephone, email or

internet, is not a replacement or substitute for medical,

psychological or psychiatric treatment. If I have any doubts or concerns

about my health, I will seek advice from an appropriate qualified healthcare

professional.

I declare that, if advised by [practitioner name] prior to or following any

therapy sessions, to seek medical approval, I will consult with my GP,

hospital consultant and/or other healthcare professional and gain the

appropriate written approval for Sascha Inderbitzin prior to the next therapy

session.

I have been advised that I am free to terminate any or all sessions at any

time.

I understand that my level of motivation is vital in the therapy process and I

agree to participate to the best of my ability at all times, including making

reasonable use of therapeutic suggestions during and between sessions,

as well as listening to MP3 recordings and/or carrying out other therapeutic

tasks as appropriate.

I have accurately and truthfully answered any questions and provided

background information during the initial consultation and /or first therapy

session and will continue to do so during any subsequent therapy sessions.

CONFIDENTIALITY

In agreeing to the Terms and Conditions, you consent that Sascha

Inderbitzin may release information to a specific individual or agency if it

has been determined that a vulnerable person (child or elder) is at risk; if I,

as a client, am in imminent danger to myself or others; or if a subpoena of

records has been requested.

You also understand that, at any time, Sascha Inderbitzin may discuss

aspects of my case with other colleagues keeping my full name and identity

completely confidential always unless I have given permission otherwise.